Jigsaw LLC


True in advertising strategy and life: talk about yourself, but only in the context of others

— Jigsaw & Work —

It’s not new news, but most of the time, even in our changing world—many advertisers still want to talk more about themselves than their consumers. In their version of the advertising strategy, features outweigh benefits in key messaging platforms. Especially with limited dollars, “more bang for the buck” comes with cramming every nook and cranny of a spot with something to say about the product. I’m not casting judgement. I get it—with the pressure to succeed, and success ever more tied to ROI, it’s tough to be a marketer. But I urge us all to still focus on the consumer. Something I think we did well (along with our client) in these recent spots for HSHS (Hospital Sisters Health System) in Green Bay.

You may have read a post here months back, on a 60 second spot we shot with Michael Prince for the brand. Well, these are the harder-hitting siblings of that spot. What we’d call the “service line” spots for cancer and orthopedics. These spots carry some pretty heavy loads—boasting that “we provide the most treatment options,” that “we beat national survival rates” and that “we are among the nation’s best” when it comes to cancer. Product features, not benefits. But notice how the facts are surrounded both visually and verbally with “life”, “hope” and “a new belief.” Things I believe every person with cancer wants as much as the latest and greatest treatment.

By identifying that what we see in a cancer patient is a path to new life, we brought context, benefit and a personal connection to what would be a list of ingredients. Kudos to the team and the client on recognizing the fine balance between logic and emotion, especially when it comes to our health.

Steven Wold
Posted by Steven Wold